Privacy Policy

Dear User, this page describes how we manage the website with reference to the processing of personal data of users who consult it, in accordance with Art. 13 of EU Regulation 2016/679 (GDPR).

2. Types of Data Processed

Navigation Data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols (e.g., IP addresses, access times, operating system parameters).

Data Provided Voluntarily

The optional, explicit, and voluntary sending of messages to contact addresses, as well as the completion of booking forms (Booking Engine) or contact forms, involves the acquisition of the sender's data (name, surname, email, telephone) necessary to respond to requests or manage the stay.

3. Purposes and Legal Basis of Processing

Data is processed for the following purposes:

• Booking Management: To process stay requests through our booking system. (Legal basis: Execution of a contract).
• Contact Requests: To answer inquiries sent via forms or email. (Legal basis: Legitimate interest).
• Legal Obligations: To comply with tax, accounting, and public safety regulations (e.g., reporting guest data to the "Alloggiati Web" portal). (Legal basis: Legal obligation).
• Marketing (subject to consent): To send newsletters or promotional communications about Don Ferrante's services and offers. (Legal basis: Consent).

4. Methods of Processing and Data Retention

Processing will be carried out using both automated and manual tools, with logic strictly related to the purposes indicated. Data will be stored for the period strictly necessary to achieve the purposes for which it was collected (e.g., 10 years for administrative-accounting data, until revocation for marketing purposes).

5. Data Recipients

Data may be disclosed to third parties strictly necessary for the operation of the service, such as:

• IT service and hosting providers.
• Booking Engine software provider (TeamSystem Hospitality).
• Tax and legal consultants.
• Public Safety Authorities (where required by law).

6. Rights of the Data Subject

At any time, the user may exercise their rights under Articles 15-22 of the GDPR:

• Access to personal data.
• Rectification or erasure (right to be forgotten).
• Restriction of processing.
• Data portability.
• Objection to processing (e.g., for marketing purposes).

Requests should be addressed in writing to the Data Controller at the address provided above.

7. Cookie Policy

This site uses cookies to enhance the browsing experience. For further details, please refer to our full Cookie Policy.

Last updated: February 2024